If you are not on our payment platform, we give you the ability to report your payments manually.
To do so, click the "Payments" tab in the sidebar (see the screenshot below).
The Payments section will show you all of your pending payments. You can find the desired payment by typing the property name in the search field, or by navigating to the payment (see screenshot below).
When you are ready to report a payment, click on the blue link titled "View/Report Payment". You will then be presented with the report payment dialog (see below).
Scroll down to the "Report Payment" section of the pop-up and fill in the details. Once you are ready, click the "Report Payment" button and the payment will be successfully reported!